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SharpARC170M常見故障代碼描述,英文手冊(cè)1

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更新時(shí)間:2025/1/12 16:19:45,view:53
Code: A0 00
Description:
PCU PWB error
Causes:
When the power is turned on, conformity of the PCU PWB and the PCU ROM is checked to be found that there is no conformity.
Remedy:
Case 1 Cause PCU PWB trouble Check & Remedy Replace the PCU PWB. Case 2 Cause PCU PWB mistaken Check & Remedy Replace the PCU PWB.
Code: C2 10
Description:
Transfer charger trouble (Black)
Causes:
The difference between the belt surface output and the K-color patch density output does not reach the specified level. (Judged when installing a new developing unit.)
Remedy:
Case 1 Cause TC-K output abnormality Check & Remedy TC-K analog input/output abnormality. Replace the TC PWB. Case 2 Cause MC output abnormality Check & Remedy Replace the MC PWB. Case 3 Cause Transfer unit trouble Check & Remedy Replace the transfer unit. Case 4 Cause PCU PWB trouble Check & Remedy Replace the PCU PWB. Case 5 Cause Connector, harness trouble (PCU PWB, TC PWB, MC PWB, transfer unit) Check & Remedy Check contact. Replace the harness. Replace the PWB.
Code: E7 01
Description:
Image data memory trouble
Causes:
The ICU image data memory (SDRAM) cannot be detected as 256MB or more. The required SDRAM capacity for the model is not provided.
Remedy:
Case 1 Cause The SDRAM of ICU PWB is not installed. The SDRAM of ICU PWB is improperly installed. Check & Remedy Check installation of the SDRAM of ICU ASIC PWB. Case 2 Cause The SDRAM of ICU PWB does not operate properly. Check & Remedy Use SIM 22-10 to check the capacity of the SDRAM. Replace the SDRAM of ICU PWB. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 07
Description:
ICU gate array trouble
Causes:
An abnormality occurs in the ICU gate array.
Remedy:
Case 1 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB. Case 2 Cause Gate array (ASIC, FPGA) abnormality on the ICU PWB. Check & Remedy Replace the gate array on the ICU PWB.
Code: E7 10
Description:
Shading trouble (Black correction)
Causes:
CCD black reading level abnormality when the copy lamp is off.
Remedy:
Case 1 Cause Improper installation of the flat cable to the CCD unit. Check & Remedy Check installation of the flat cable to the CCD unit. Case 2 Cause CCD unit abnormality Check & Remedy Check the CCD unit. Case 3 Cause MFP PWB abnormality Check & Remedy Check the MFP PWB.
Code: E7 11
Description:
Shading trouble (White correction)
Causes:
CCD white reading level abnormality when the copy lamp is on.
Remedy:
Case 1 Cause Improper installation of the flat cable to the CCD unit. Check & Remedy Check installation of the flat cable to the CCD unit. Case 2 Cause Dirt on the mirror, the lens, or the reference white plate. Check & Remedy Clean the mirror, the lens, or the reference white plate. Case 3 Cause CCD unit abnormality Check & Remedy Check the CCD unit. Case 4 Cause MFP PWB abnormality Check & Remedy Check the MFP PWB.
Code: E7 20
Description:
LED controller initial trouble (Black)
Causes:
The initial process of the LED controller cannot be completed properly.
Remedy:
Case 1 Cause Disconnection of the LED head connector. Check & Remedy Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 21
Description:
LED controller initial trouble (Cyan)
Causes:
The initial process of the LED controller cannot be completed properly.
Remedy:
Case 1 Cause Disconnection of the LED head connector. Check & Remedy Check connection of the LED head connector Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.

Code: E7 22
Description:
LED controller initial trouble (Magenta)
Causes:
The initial process of the LED controller cannot be completed properly.
Remedy:
Case 1 Cause Disconnection of the LED head connector. Check & Remedy Check connection of the LED head connector Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 23
Description:
LED controller initial trouble (Yellow)
Causes:
The initial process of the LED controller cannot be completed properly.
Remedy:
Case 1 Cause Disconnection of the LED head connector Check & Remedy Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 24
Description:
LED controller output trouble (Black)
Causes:
When printing, the print end signal for each page is not properly provided.
Remedy:
Case 1 Cause Disconnection of the LED head connector. Check & Remedy Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 25
Description:
LED controller output trouble (Cyan)
Causes:
When printing, the print end signal for each page is not properly provided.
Remedy:
Case 1 Cause Disconnection of the LED head connector. Check & Remedy Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 26
Description:
LED controller output trouble (Magenta)
Causes:
When printing, the print end signal for each page is not properly provided.
Remedy:
Case 1 Cause Disconnection of the LED head connector. Check & Remedy Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit. Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 27
Description:
LED controller output trouble (Yellow)
Causes:
When printing, the print end signal for each page is not properly provided.
Remedy:
Case 1 Cause Disconnection of the LED head connector Check & Remedy Check connection of the LED head connector. Case 2 Cause Disconnection of the harness inside the LED head. Check & Remedy Replace the LED head unit Case 3 Cause ICU PWB abnormality Check & Remedy Replace the ICU PWB.
Code: E7 28
Description:
LED control ASIC connection abnormality
Causes:
Access error between the PCU PWB CPU and the LED control ASIC
Remedy:
Case 1 Cause Disconnection of the ICU/ PCU PWB communication connector Check & Remedy Check connection of the ICU/PCU PWB communication connector Case 2 Cause ICU/PCU PWB communication harness trouble. Check & Remedy Check the ICU/PCU PWB communication harness. Case 3 Cause ICU PWB/PCU PWB trouble Check & Remedy Check grounding of the machine. Replace the ICU PWB or the PCU PWB.
Code: E7 30
Description:
ICU PWB matching error
Causes:
Check matching between the machine and the ICU PWB (by the identification port) when the power is turned on. If matching is improper, it is judged as a trouble.
Remedy:
Case 1 Cause An ICU PWB for the ARC170M is installed to the AR-C172M. Check & Remedy Replace the ICU PWB. Case 2 Cause ICU PWB abnormality (When the identification port is abnormal) Check & Remedy Replace the ICU PWB.
Code: E7 40
Description:
Color correction data write abnormality
Causes:
Data write error to the Nand-Flash for holding color correction data
Remedy:
Case 1 Cause Color correction data rewrite error Check & Remedy Perform rewriting of color correction data again. Case 2 Cause MFP PWB trouble Check & Remedy Replace the MFP PWB.
Code: E7 41
Description:
Color correction data transfer abnormality
Causes:
Data transfer error from the Nand-Flash for holding color correction data to the FC-RAM for holding color correction image process
Remedy:
Case 1 Cause MFP PWB trouble Check & Remedy Replace the MFP PWB.
Code: E7 80
Description:
ICU-SCN communication trouble (ICU detection)
Causes:
Communication establishment error, framing, parity, protocol error
Remedy:
Case 1 Cause Disconnection of the ICU/ MFP PWB scanner communication connector. Defective harness of the ICU PWB and the MFP PWB. Check & Remedy Check connection of the ICU PWB and the MFP PWB. Check the harness. Case 2 Cause ICU/MFP PWB trouble Check & Remedy Check grounding of the machine. Replace the ICU PWB or the MFP PWB.
Code: E7 90
Description:
ICU-PCU communication trouble (ICU detection)
Causes:
Communication establishment error, framing, parity, protocol error
Remedy:
Case 1 Cause Disconnection of the ICU/ PCU PWB scanner communication connector. Defective harness of the ICU PWB and the PCU PWB. Check & Remedy Check connection of the ICU PWB and the PCU PWB. Check the harness. Case 2 Cause ICU/PCU PWB trouble Check & Remedy Check grounding of the machine. Replace the ICU PWB or the PCU PWB.
Code: F1 00
Description:
Saddle finisher communication trouble (Machine detection)
Causes:
Communication line test error when turning on the power or after canceling the exclusive simulation. Communication error with the saddle finisher.
Remedy:
Case 1 Cause Disconnection of the PCUsaddle finisher connector, defective contact or disconnection of the harness. Check & Remedy Check the connector and the harness of the communication line. Case 2 Cause Saddle finisher control PWB trouble Check & Remedy Replace the saddle finisher control PWB. Case 3 Cause Control PWB (PCU) trouble Check & Remedy Replace the PCU PWB. Case 4 Cause Malfunctions by noises Check & Remedy — Common Cancel method Can be canceled by turning OFF/ON the power.
Code: F1 02
Description:
Saddle finisher transport motor trouble (Saddle finisher detection)
Causes:
Transport motor drive trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the transport motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 03
Description:
Saddle finisher paddle motor trouble
Causes:
Paddle motor operation trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 06
Description:
Saddle finisher slide motor trouble
Causes:
Slide motor operation trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 10
Description:
Saddle finisher staple motor trouble (Saddle finisher detection)
Causes:
Stapling operation trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the staple motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 11
Description:
Saddle finisher bundle process motor abnormality (Saddle finisher detection)
Causes:
Bundle process motor trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the bundle process motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 15
Description:
Saddle finisher tray lift motor abnormality (Saddle finisher detection)
Causes:
Lift motor trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the tray lift motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 19
Description:
Saddle finisher front alignment motor abnormality (Saddle finisher detection)
Causes:
Front alignment motor trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the front alignment motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 20
Description:
Saddle finisher rear alignment motor abnormality (Saddle finisher detection)
Causes:
Rear alignment motor trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the rear alignment motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 31
Description:
Saddle finisher fold sensor trouble
Causes:
Sensor input value abnormality
Remedy:
Case 1 Cause Sensor breakage Check & Remedy Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Remedy Same as case 1. Case 3 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 32
Description:
Saddle finisher punch unit communication trouble
Causes:
Communication error between the saddle finisher and the punch unit
Remedy:
Case 1 Cause Improper connection or disconnection of the connector and the harness of the saddle finisher and the punch unit. Check & Remedy Check the connector and the harness of the communication line. Case 2 Cause Control PWB (PCU) trouble Check & Remedy Replace the PCU PWB. Case 3 Cause Saddle finisher control PWB trouble Check & Remedy Replace the saddle finisher control PWB. Case 4 Cause Malfunction by noises Check & Remedy — Common Cancel method Can be canceled by turning OFF/ON the power.
Code: F1 33
Description:
Saddle finisher punch side registration motor trouble
Causes:
Punch side registration motor operation trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the punch side registration motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.

Code: F1 34
Description:
Saddle finisher punch motor trouble
Causes:
Punch motor operation trouble
Remedy:
Case 1 Cause Motor lock Check & Remedy Use SIM 3-3 to check the punch motor operation. Case 2 Cause Motor RPM abnormality Check & Remedy Same as Case 1. Case 3 Cause Over current to the motor Check & Remedy Same as Case 1. Case 4 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 35
Description:
Saddle finisher punch side registration sensor trouble
Causes:
Sensor input value abnormality
Remedy:
Case 1 Cause Sensor breakage Check & Remedy Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Remedy Same as case 1. Case 3 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 36
Description:
Saddle finisher punch registration sensor trouble
Causes:
Sensor input value abnormality
Remedy:
Case 1 Cause Sensor breakage Check & Remedy Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Remedy Same as case 1. Case 3 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 37
Description:
Saddle finisher backup RAM trouble
Causes:
Writing to the backup RAM is started but not completed in 250msec. When writing to the backup RAM, if the write data do not coincide with the read data, writing is performed again. However, the write data still do not coincide with the read data.
Remedy:
Case 1 Cause Saddle finisher control PWB, backup RAM trouble Check & Remedy Replace the saddle finisher control PWB. Case 2 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1. Case 3 Cause Malfunction caused by noises Check & Remedy Turn off the machine power, and turn it on again.
Code: F1 38
Description:
Saddle finisher punch backup RAM trouble
Causes:
Abnormal transformation of punch unit backup RAM contents
Remedy:
Case 1 Cause Punch control PWB trouble Check & Remedy Replace the punch control PWB. Case 2 Cause Malfunction caused by noises Check & Remedy Same as Case 1.
Code: F1 39
Description:
Saddle finisher punch dust sensor trouble
Causes:
Punch dust sensor detection trouble
Remedy:
Case 1 Cause Sensor breakage Check & Remedy Use SIM 3-2 to check the sensor operation. Case 2 Cause Harness disconnection Check & Remedy Same as Case 1. Case 3 Cause Saddle finisher control PWB trouble Check & Remedy Same as Case 1.
Code: F1 40
Description:
Saddle finisher punch power disconnection trouble
Causes:
The power disconnection of the punch unit is detected.
Remedy:
Case 1 Cause Harness disconnection Check & Remedy Use SIM 3-3 to check the punching operation. Case 2 Cause Punch control PWB trouble Check & Remedy Same as Case 1.
Code: F2 39
Description:
Process thermistor breakdown
Causes:
Process thermistor open
Remedy:
Case 1 Cause Process thermistor trouble Check & Remedy Replace the process thermistor. Case 2 Cause Disconnection of the process thermistor harness. Check & Remedy Check connection of the connector and the harness of the process thermistor. Case 3 Cause PCU PWB trouble Check & Remedy Replace the PCU PWB.

Code: F2 40
Description:
Toner empty sensor abnormality (Black)
Causes:
Toner empty sensor output abnormality
Remedy:
Case 1 Cause Connector harness trouble, connector disconnection Check & Remedy 1. Check connection of the toner empty sensor. - Connect it properly. 2. Check connection of the connector harness to the PCU PWB. - Connect it properly. 3. Check connection of the cartridge. - Connect it properly. 4. Check for disconnection of the harness. - Replace the harness. Case 2 Cause Cartridge trouble Check & Remedy Replace the cartridge.
Code: F2 41
Description:
Toner empty sensor abnormality (Cyan)
Causes:
Toner empty sensor output abnormality
Remedy:
Case 1 Cause Connector harness trouble, connector disconnection Check & Remedy 1. Check connection of the toner empty sensor. - Connect it properly. 2. Check connection of the connector harness to the PCU PWB. - Connect it properly. 3. Check connection of the cartridge. - Connect it properly. 4. Check for disconnection of the harness. - Replace the harness. Case 2 Cause Cartridge trouble Check & Remedy Re
Code: F2 42
Description:
Toner empty sensor abnormality (Magenta)
Causes:
Toner empty sensor output abnormality
Remedy:
Case 1 Cause Connector harness trouble, connector disconnection Check & Remedy 1. Check connection of the toner empty sensor. - Connect it properly. 2. Check connection of the connector harness to the PCU PWB. - Connect it properly. 3. Check connection of the cartridge. - Connect it properly. 4. Check for disconnection of the harness. - Replace the harness. Case 2 Cause Cartridge trouble Check & Remedy Replace the cartridge.8?v
Code: F2 43
Description:
Toner empty sensor abnormality (Yellow)
Causes:
Toner empty sensor output abnormality
Remedy:
Case 1 Cause Connector harness trouble, connector disconnection Check & Remedy 1. Check connection of the toner empty sensor. - Connect it properly. 2. Check connection of the connector harness to the PCU PWB. - Connect it properly. 3. Check connection of the cartridge. - Connect it properly. 4. Check for disconnection of the harness. - Replace the harness. Case 2 Cause Cartridge trouble Check & Remedy Replace the cartridge.8?v
Code: F2 44
Description:
Black image density sensor trouble (Transfer belt surface reflection ratio abnormality)
Causes:
Before starting process control, the transfer belt surface is scanned with the image density sensor to adjust the sensor gain so that the output becomes a fixed value. However, when the sensor gain is changed, the output is not within the specified range.
Remedy:
Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When "Error" occurs in SIM 44-2: 1. Dirt/defect of the image density sensor 2. Disconnection of the harness between the PCU PWB and the image density sensor 3. Calibration plate solenoid operation trouble Check & Remedy 1. Clean/replace the image density sensor. 2. Connect/replace the harness between the PCU PWB and the image density sensor. 3. Replace the calibration plate solenoid. Case 2 Cause When SIM 44-2 is completed: 1. Insufficient cleaning of the transfer belt. Check & Remedy 1. Check the transfer belt surface.
Code: F2 45
Description:
Color image density sensor trouble (Calibration plate surface reflection ratio abnormality)
Causes:
Before starting process control, the calibration plate surface is scanned with the image density sensor to adjust the sensor gain so that the output becomes a fixed value. However, when the sensor gain is changed, the output is not within the specified range.
Remedy:
Common Check Use SIM 44-2 to adjust the process control sensor gain. Case 1 Cause When "Error" occurs in SIM 44-2: 1. Dirt/defect of the image density sensor 2. Disconnection of the harness between the PCU PWB and the image density sensor Check & Remedy 1. Clean/replace the image density sensor. 2. Connect/replace the harness between the PCU PWB and the image density sensor. Case 2 Cause When SIM 44-2 is completed: 1. Dirt on the calibration plate, calibration plate solenoid operation trouble Check & Remedy 1. Clean the calibration plate. Replace the calibration plate solenoid.


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