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hp DesignJet T7100常見故障代碼描述,英文手冊2

更新時間:2025/1/19 12:27:10,view:76
Code: 28.4:02
Description:
Printhead (color n)
Causes:
The Magenta/Cyan Printhead (T7100) or Dark Gray Printhead (T7100 Monochrome) in slot 4 is nearing the end of its useful life
Remedy:
This printhead may have reached a degradation level that prevents the printer from producing acceptable prints consistently. If it becomes unacceptable in the future, run the Clean (Recover) Printhead procedure. NOTE: This system error appears only after the printhead is out of warranty.
Code: 28.5:01
Description:
Printhead (color n)
Causes:
The Matte Black Printhead (T7100) in slot 5 is deteriorating; the T7100 Monochrome should not experience this error
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, replace that printhead with a new one. NOTE: This system error appears only after the printhead is out of warranty.
Code: 28.5:02
Description:
Printhead (color n)
Causes:
The Matte Black Printhead (T7100) in slot 5 is nearing the end of its useful life; the T7100 Monochrome should not experience this error
Remedy:
This printhead may have reached a degradation level that prevents the printer from producing acceptable prints consistently. If it becomes unacceptable in the future, run the Clean (Recover) Printhead procedure. NOTE: This system error appears only after the printhead is out of warranty.

Code: 28.6:01
Description:
Printhead (color n)
Causes:
The Matte Black Printhead (T7100) in slot 6 is deteriorating; the T7100 Monochrome should not experience this error
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, replace that printhead with a new one. NOTE: This system error appears only after the printhead is out of warranty.
Code: 28.6:02
Description:
Printhead (color n)
Causes:
The Matte Black Printhead (T7100) in slot 6 is nearing the end of its useful life; the T7100 Monochrome should not experience this error
Remedy:
This printhead may have reached a degradation level that prevents the printer from producing acceptable prints consistently. If it becomes unacceptable in the future, run the Clean (Recover) Printhead procedure. NOTE: This system error appears only after the printhead is out of warranty.
Code: 28.7:01
Description:
Printhead (color n)
Causes:
The Gray/Dark Gray Printhead (T7100) in slot 7 is deteriorating; the T7100 Monochrome should not experience this error
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, replace that printhead with a new one. NOTE: This system error appears only after the printhead is out of warranty.
Code: 28.7:02
Description:
Printhead (color n)
Causes:
The Gray/Dark Gray Printhead (T7100) in slot 7 is nearing the end of its useful life; the T7100 Monochrome should not experience this error
Remedy:
This printhead may have reached a degradation level that prevents the printer from producing acceptable prints consistently. If it becomes unacceptable in the future, run the Clean (Recover) Printhead procedure. NOTE: This system error appears only after the printhead is out of warranty.
Code: 28.8:01
Description:
Printhead (color n)
Causes:
The Gray/Dark Gray Printhead (T7100) in slot 8 is deteriorating; the T7100 Monochrome should not experience this error
Remedy:
This may impact your print quality. If it becomes unacceptable in the future, replace that printhead with a new one. NOTE: This system error appears only after the printhead is out of warranty.
Code: 28.8:02
Description:
Printhead (color n)
Causes:
The Gray/Dark Gray Printhead (T7100) in slot 8 is nearing the end of its useful life; the T7100 Monochrome should not experience this error
Remedy:
This printhead may have reached a degradation level that prevents the printer from producing acceptable prints consistently. If it becomes unacceptable in the future, run the Clean (Recover) Printhead procedure. NOTE: This system error appears only after the printhead is out of warranty.
Code: 29:00
Description:
Maintenance Cartridge
Causes:
Maintenance Cartridge almost full
Remedy:
Replace the Maintenance Cartridge.
Code: 29:01
Description:
Maintenance Cartridge
Causes:
Maintenance Cartridge not inserted correctly
Remedy:
• Open the Maintenance Cartridge door on the right-hand side of the printer, make sure that the maintenance cartridge is correctly seated, then close the door. • If the problem persists, replace the Maintenance Cartridge.
Code: 29:02
Description:
Maintenance Cartridge
Causes:
Ink Absorber almost full
Remedy:
Replace the Ink Absorber.
Code: 35:10
Description:
Causes:
Rear Door sensor error detected
Remedy:
• Check that the Left and Right Rear Door Sensor cables are not damaged and are connected correctly to the Interconnect PCA. • Replace the Rear Door
Code: 37:03
Description:
Causes:
ARSS motor shutdown
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Replace the Rear Door
Code: 38.0:01
Description:
Causes:
Paper jam detected in stacker; buffer sensor activated
Remedy:
• Open stacker window and remove paper. • If problem persists, contact the stacker manufacturer.
Code: 38.0:10
Description:
Causes:
Paper jam detected in stacker; buffer sensor not activated
Remedy:
• Open stacker window and remove paper. • If problem persists, contact the stacker manufacturer.
Code: 38.1:01
Description:
Causes:
Stacker communication error
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.1:03
Description:
Causes:
Stacker multiple firmware upgrades
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.1:04
Description:
Causes:
Stacker unable to upgrade firmware
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.

Code: 38.1:10
Description:
Causes:
Stacker initialization error
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.2:03
Description:
Causes:
Stacker unable to reach target temperature
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.2:10
Description:
Causes:
Stacker temperature too high
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.2:11
Description:
Causes:
Stacker temperature too low
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.3:11
Description:
Causes:
Stacker heating element overhead switch off
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.4:10
Description:
Causes:
Stacker heating element failure
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.5:01
Description:
Causes:
Stacker motor overload
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.5:10
Description:
Causes:
Stacker abnormal motor condition
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.5:11
Description:
Causes:
Stacker motor encoder failure
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.6:11
Description:
Causes:
Stacker power supply failure
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 38.8:01
Description:
Causes:
Paper jam detected in stacker; paper jam sensor activated
Remedy:
• Open stacker window and remove paper. • If problem persists, contact the stacker manufacturer.
Code: 38.8:10
Description:
Causes:
Paper jam detected in stacker; paper jam sensor not activated
Remedy:
• Open stacker window and remove paper. • If problem persists, contact the stacker manufacturer.
Code: 38:03
Description:
Causes:
Stacker communication protocol error
Remedy:
• Uninstall and reinstall stacker. • If problem persists, contact the stacker manufacturer.
Code: 39.1:01.2
Description:
Causes:
Unable to load roll 1 from standby/parking position; roll mispositioned
Remedy:
Roll 1 has been unloaded. Reload it and check that the paper is correctly aligned with the hubs.
Code: 39.1:01.3
Description:
Causes:
Unable to load roll 1 from standby/parking position; paper edges were not found
Remedy:
Roll 1 has been unloaded. Reload it.
Code: 39.2:01.2
Description:
Causes:
Unable to load roll 2 from standby/parking position; roll mispositioned
Remedy:
Roll 2 has been unloaded. Reload it and check that the paper is correctly aligned with the hubs.

Code: 39.2:01.2
Description:
Causes:
Unable to load roll 3 from standby/parking position; roll mispositioned
Remedy:
Roll 3 has been unloaded. Reload it and check that the paper is correctly aligned with the hubs.
Code: 39.2:01.3
Description:
Causes:
Unable to load roll 2 from standby/parking position; paper edges were not found
Remedy:
Roll 2 has been unloaded. Reload it.
Code: 39.2:01.3
Description:
Causes:
Unable to load roll 3 from standby/parking position; paper edges were not found
Remedy:
Roll 3 has been unloaded. Reload it.
Code: 40:03
Description:
Causes:
Smart Roll-loading System Motor shutdown
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Smart Roll-loading System and check for any visible obstacles restricting its movement. • Replace the Smart Roll-loading System Gear and Motor
Code: 41:03
Description:
Media-Axis Motor
Causes:
Paper motor electrical current limit
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. • Replace the Media-Axis Motor
Code: 42:03
Description:
Scan-Axis Motor
Causes:
Scan-Axis motor electrical current limit
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of paper blocking the Carriage Assembly, then clear the obstruction. • Clean the Encoder Strip Clean the Encoder Strip. • Replace the Scan-Axis Motor
Code: 43.1:10
Description:
Vacuum Fan
Causes:
Vacuum Driver PCA communication or hardware failure
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • If the system error persists, replace the Vacuum Fan
Code: 43:01
Description:
Vacuum Fan
Causes:
Vacuum Fan spinning at wrong speed
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • If the system error persists, replace the Vacuum Fan
Code: 43:10
Description:
Vacuum Fan
Causes:
Vacuum Fan failure
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the Vacuum Fan cable is not damaged and is correctly connected to the Vacuum Driver PCA and to both Vacuum Motors. • Check that the Interconnect to Vacuum Driver cable is not damaged and correctly connected to Vacuum Driver PCA and to the Interconnect PCA. • Replace the Vacuum Fan
Code: 43:11
Description:
Vacuum Fan
Causes:
Vacuum Fan PCA cable does not seem to be connected
Remedy:
• Check that the Interconnect PCA to Vacuum Fan cable is not damaged. • Check that the Interconnect PCA to Vacuum Fan cable is correctly connected to the Interconnect PCA and the Vacuum Fan PCA. • If the problem persists, replace the Interconnect PCA to Vacuum Fan cable
Code: 44.2:10
Description:
Aerosol Fan
Causes:
Right Aerosol Fan stopped or spinning at lower speed
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the Right Aerosol Fan cable is not damaged and is correctly connected to the PrintMech PCA. • Check that there is no obstacle blocking the fan. • Replace the Right Aerosol Fan
Code: 44.4:10
Description:
Aerosol Fan
Causes:
Right Aerosol Fan Filter blocked
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the Right Aerosol Fan cable is not damaged and is correctly connected to the PrintMech PCA. • If the system error persists, replace the Aerosol Filter
Code: 45:03
Description:
Rewinder
Causes:
Rewinder servo shutdown
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Open the Window and check for any visible obstacles restricting the movement of the Rewinder. If there is a wrinkled mass of paper inside the paper path, open the Rear Door and clear the obstruction. • Replace the Rewinder Motor
Code: 46:03
Description:
Primer
Causes:
Primer servo shutdown
Remedy:
• Check that the Primer Arm is not damaged and there are no obstacles in its way. • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Replace the Primer Assembly
Code: 46:13
Description:
Primer
Causes:
Primer test distance failed
Remedy:
• Check that the Primer Arm is not damaged and there are no obstacles in its way. • Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Replace the Primer Assembly
Code: 50.1:10
Description:
OMAS
Causes:
OMAS Module communication failure
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. • Check that the OMAS Controller to OMAS Sensor cable is not damaged and is correctly connected to the OMAS Controller Card and the OMAS Module. • Replace the OMAS Module
Code: 50.2:10
Description:
OMAS
Causes:
OMAS Controller Card communication failure
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. • Replace the OMAS Controller Card
Code: 50.3:11
Description:
OMAS
Causes:
Main PCA to OMAS Controller cable does not seem to be connected
Remedy:
• Check that the Main PCA to OMAS Controller cable is not damaged. • Check that the Main PCA to OMAS Controller cable is correctly connected to the Main PCA and the OMAS Controller Card.
Code: 50:03
Description:
OMAS
Causes:
OMAS fatal error or disconnected
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the Power Supply to OMAS Controller cable is not damaged and is correctly connected to the PSU and the OMAS Controller Card. • Replace the OMAS Controller Card
Code: 50:14
Description:
OMAS
Causes:
Firmware version mismatch between the OMAS Controller Card and Hard Disk Drive
Remedy:
• Turn the power off at the rear of the printer and disconnect the power cord. Reconnect the power cord and turn on the printer. • Check that the printer has the latest firmware version. If not, update the firmware to the latest version. • Replace the OMAS Controller Card

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